Terms of Service
The rules and conditions governing your use of PartnerBook
Last updated: July 31, 2026 | Effective date: May 2, 2020
Table of Contents
- Acceptance of Terms
- Description of Service
- User Accounts
- Acceptable Use
- User Content
- Third-Party Services & Integrations
- Intellectual Property
- Privacy
- Payments & Subscriptions
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Termination
- Governing Law
- Dispute Resolution
- Changes to Terms
- Contact
1. Acceptance of Terms
By accessing or using PartnerBook ("the Platform", "Service") at partnerbook.com or through any associated application, you ("User", "you") confirm that you are at least 18 years of age, have the legal authority to enter into this agreement, and agree to comply with and be bound by these Terms of Service ("Terms").
If you are using the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.
2. Description of Service
PartnerBook is an international B2B (business-to-business) networking platform that enables companies, associations, clubs, and professionals to:
- Create and manage company profiles and showcase products/services
- Connect with partners, join associations, and manage membership networks
- Communicate with other users via internal messaging
- Publish news, events, and reviews
- Access analytics about profile visibility and engagement
- Integrate with third-party platforms (including TikTok) for enhanced content distribution
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. Premium features require a paid subscription.
3. User Accounts
3.1 Registration
You must register for an account to access the Platform. You agree to provide accurate, current, and complete information during registration and to update this information as necessary.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately at info@partnerbook.com if you suspect unauthorized access to your account. We are not liable for losses arising from unauthorized use of your account.
3.3 One Account Per User
Each user may maintain one personal account. You may be associated with multiple company profiles but may not create duplicate personal accounts.
3.4 Account Verification
We reserve the right to verify user identities and company information. Unverified accounts may have limited functionality. We may request documentation to confirm your business identity.
4. Acceptable Use
You agree not to use PartnerBook to:
- Violate any applicable local, national, or international law or regulation
- Transmit spam, unsolicited communications, or bulk messages
- Impersonate any person or entity, or misrepresent your affiliation
- Upload or distribute malware, viruses, or harmful code
- Scrape, crawl, or harvest data from the platform without written permission
- Attempt to gain unauthorized access to any part of the platform or its related systems
- Engage in harassment, abuse, hate speech, or discrimination
- Post false, misleading, or fraudulent content or reviews
- Use the platform for any illegal commercial activities, including money laundering or fraud
- Circumvent or disable any security or access control features
- Use automated tools (bots, scripts) to interact with the platform except through our official API
We reserve the right to investigate violations and may cooperate with law enforcement authorities. Violations may result in account suspension or termination.
5. User Content
5.1 Your Content
"User Content" means any information, text, images, videos, or other material you post, upload, or transmit through PartnerBook, including company profiles, product descriptions, news posts, reviews, and messages.
5.2 License to PartnerBook
By posting User Content, you grant PartnerBook a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, and distribute your content solely for the purpose of operating and improving the Service. This license terminates when you delete your content or account (subject to retention periods required by law).
5.3 Your Responsibility
You are solely responsible for your User Content. You represent and warrant that:
- You own or have the necessary rights to the content you post
- Your content does not infringe any third-party intellectual property, privacy, or other rights
- Your content is accurate and not misleading
- Your content does not violate these Terms or any applicable law
5.4 Content Moderation
We reserve the right to remove any User Content that violates these Terms, applicable law, or our community standards, without prior notice.
6. Third-Party Services & Integrations
6.1 TikTok Integration
PartnerBook offers integration with TikTok's platform via the TikTok API. By enabling this integration, you:
- Authorize PartnerBook to access your TikTok account data as specified during the authorization process
- Agree to comply with TikTok's Terms of Service
- Acknowledge that TikTok data accessed through PartnerBook is subject to both our Privacy Policy and TikTok's privacy policies
- Understand that TikTok may revoke API access at any time, which may affect integration functionality
You may disconnect the TikTok integration at any time through your account settings.
6.2 Other Third-Party Services
PartnerBook may integrate with other third-party services (payment processors, analytics, email delivery). Your use of these services through PartnerBook is subject to their respective terms of service and privacy policies. PartnerBook is not responsible for third-party services.
6.3 External Links
The Platform may contain links to external websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.
7. Intellectual Property
7.1 PartnerBook IP
The PartnerBook platform, including its software, design, logos, trademarks, and original content, is owned by or licensed to PartnerBook and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our platform without our written permission.
7.2 Feedback
If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use this feedback without restriction or compensation to you.
8. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data and is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.
9. Payments & Subscriptions
9.1 Paid Features
Certain features of PartnerBook require a paid subscription ("Premium"). By subscribing, you agree to pay all applicable fees. Fees are clearly displayed prior to purchase.
9.2 Billing
Subscriptions are billed in advance. Payment is processed through Stripe. You authorize us to charge your payment method on the billing cycle selected at purchase.
9.3 Refunds
Subscription fees are generally non-refundable except where required by law or at our sole discretion. If you believe you were charged in error, contact info@partnerbook.com within 14 days.
9.4 Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain Premium access until that date.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Service will be uninterrupted or error-free; (b) defects will be corrected; (c) the Service or servers are free of viruses or other harmful components; or (d) the results obtained from using the Service will be accurate or reliable.
Business connections, partnerships, or commercial results arising from use of PartnerBook are not guaranteed.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PARTNERBOOK AND ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AND AGENTS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, business opportunities, or goodwill
- Damages resulting from unauthorized access to or alteration of your data
- Any matter beyond our reasonable control
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PARTNERBOOK IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD 100.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless PartnerBook and its affiliates, officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.
13. Termination
13.1 By You
You may delete your account at any time through your account settings. Deletion will remove your personal data in accordance with our Privacy Policy.
13.2 By PartnerBook
We may suspend or terminate your account immediately, without prior notice or liability, if you breach these Terms or for any other reason at our discretion, including extended inactivity. We will provide notice where reasonably practicable.
13.3 Effect of Termination
Upon termination: your access to the Service ends; provisions of these Terms that by their nature should survive (including IP, disclaimer, limitation of liability, indemnification) remain in force.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. If you are a consumer in the EU/EEA, you also benefit from any mandatory protective provisions of the laws of your country of residence.
15. Dispute Resolution
We encourage you to contact us first at info@partnerbook.com to resolve any disputes informally. If informal resolution fails, disputes shall be submitted to the competent courts of Switzerland. EU consumers may also use the European Commission's Online Dispute Resolution platform.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes by email or by displaying a prominent notice on the platform. Your continued use of the Service after the effective date of revised Terms constitutes acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service.
17. Contact
For questions about these Terms:
- Email: info@partnerbook.com
- Legal: legal@partnerbook.com
- Website: partnerbook.com